This site uses cookies to store information on your computer. Some are essential to make our site work; others help us improve the user experience. By using the site, you consent to the placement of these cookies. Read our privacy policy to learn more.

Communication

About this topic

Based on the CGMA Competency Framework, these resources allow you to focus on technical, business, people, leadership, and digital skills. All areas are underpinned by the need for ethics, integrity and professionalism. Log in and start learning today.

Manage your CPD record here.

Assess your skills

Take a self-assessment to evaluate your skills and find related learning activities.

Get started

How to develop and excel in a hybrid workspace

Follow these ten practices to tackle the post-pandemic challenge of designing hybrid workspaces that serve the company and its employees.

Article Driving performance Advanced

Empathy as an antidote to uncertainty

Finance leaders have to tune in to what their team members are going through to navigate challenging times.

Article Motivating & inspiring Advanced

Recruitment cycle speeds up as UK hiring outlook brightens

Finance recruitment shows signs of growth as official figures reveal employment levels continued to fall in Q4 2020.

Article Communication Advanced

"Fixing Miscommunication" with Julie Holunga

What's the difference between miscommunication, missed communication and mismatched communication?

Audio Communication Foundational

"Make Networking Work" with Heather Hollick

What is networking and what makes it work for everyone involved? Practical tips for better career-building.

Audio Communication Foundational

The Value-Perception Gap: Why Clients Leave and What To Do About It

 "The Reason I Love My Accountant Is...?" See Your Value The Same Way Your Clients Do.

Audio Communication Foundational

Using Improv to Communicate and Collaborate Better

Taking improv off the stage and into the corporate environment

Audio Communication Foundational

The Power of 'No'

The power of instinct, optimism and honoring your own gifts.

Audio Communication Foundational

Fix The Weak Language That Holds You Back

How we present ourselves at meetings and in our interactions with others.

Audio Communication Foundational

Business improv

Quick on your feet? That can help you in business.

Video Communication Foundational

Emotional Intelligence

When more and more jobs are at risk of being automated, one thing that separates people from technology is emotional intelligence.

Video Influence Foundational

Unconscious Bias

Unconscious bias: how it impacts your work relationships and what you can do about it.

Audio Communication Foundational