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Practice growth

About this topic

Managing and addressing the needs of your clients and firm requires a broad range of competencies. These learning resources are designed to help you understand the knowledge and skills necessary to support the management of and manage a firm practice.

ESOPs help some CPA firms with retention, succession

This article discussed how, in the right situation, an ESOP can lead to greater engagement and morale among a firm's staff members.

Article Talent retention Foundational

9 tips for being more responsive to clients

This article discusses the importance of being receptive, available, and approachable to clients.

Article Communication Foundational

How new CPAs can build a book of business

New CPAs can plant the seeds of future business now by taking steps such as joining groups, solidifying relationships with their contacts, and using social media to...

Article Client retention Foundational

3 Ways to Make Your Value Clear to Clients

This blog post explains three steps that will help you better understand your own value and enable you to take your client relationships to a much deeper level.

Article Practice growth Intermediate

Got a few challenging clients?

This article shares steps you can take to minimize conflict or tension that arises due to miscommunication or other issues.

Article Client retention Foundational

The next frontier in data analytics

​This article discusses why CPAs and organizations need to learn to use advanced technology to predict and achieve outcomes.

Article Practice growth Intermediate

Consulting services can grow your firm—if managed properly

This article sets out eight strategies for building consulting services that reach their maximum potential.

Article Practice growth Foundational

Value Pricing

Provides insight on the topic of replacing the billable hour with a fixed-pricing model, or model of “value pricing.”

Article Firm business models Foundational

What clients want from CPAs

This article offers tips from small business owners on improving your practice.

Article Client retention Foundational

The dangers of dabbling

This article provides tips to help mitigate the risks associated with diversifying service offerings.

Article Firm operations Foundational

Crowdfunding brings new opportunities for CPAs

This article discusses the basics of crowdfunding as well as the many opportunities that exist for CPAs.

Article Practice growth Foundational

Succeeding with a narrow focus

Specializing and focusing on a narrow range of services can help CPAs and audit firms reduce training costs and risks.

Article Firm business models Foundational