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About this topic

Based on the AICPA Competency Framework: Tax and Personal Financial Planning, these learning resources - primarily focused on US tax - are designed to help CPAs understand the knowledge and skills necessary to address the needs of their clients and firms.

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How to listen like a pro

This article discusses the importance of active listening and includes an exercise to do with your team.

Article Communication Intermediate

The most common public-speaking mistakes—and how to avoid them

In this article, three experienced public speakers share common mistakes people make and identify ways to avoid them.

Article Communication Foundational

Improve your conflict management skills

Test your skills at managing conflict and learn best practices.

Article Team building Intermediate

Leadership tips for introverts

This article provides tips for introverted leaders for networking, leading teams, speaking up at meetings, and raising your profile.

Article Influence Foundational

7 communication tips for new tax managers

This article provides advice for effective communication during busy periods and throughout the year.

Article Communication Foundational

Go ahead, take the stage

This article presents dozens of tips to help CPAs shine in the public speaking spotlight.

Article Communication Intermediate

Go ahead, take the stage

This article presents dozens of tips to help CPAs shine in the public speaking spotlight.

Article Communication Intermediate

I’m not biased, am I?

Increased emphasis on the use of judgment in accounting makes a high-quality decision-making process critical to the success of the profession. Read this article to...

Article Negotiation & decision making Foundational

Why you should resolve to improve your communication

Many of the problems we face at work and at home are related to communication failures. This article provides tips to turn this around.

Article Communication Foundational