This site uses cookies to store information on your computer. Some are essential to make our site work; others help us improve the user experience. By using the site, you consent to the placement of these cookies. Read our privacy policy to learn more.

Human capital

About this topic

Managing and addressing the needs of your clients and firm requires a broad range of competencies. These learning resources are designed to help you understand the knowledge and skills necessary to support the management of and manage a firm practice.

How implementing value pricing can help your staff get more done

This article discusses how value pricing can help staff get more done because billing by the hour can remove incentives to work efficiently.

Article Firm operations Foundational

How firms find skilled staff during a hiring boom

In order to appeal to CPAs who have the right skills, firms need to take different approaches to market themselves.

Article Human capital Foundational

Rethinking retention

This article discusses the importance of staff retention and how employers need to rethink the ways that they approach retention.

Article Talent retention Foundational

ESOPs help some CPA firms with retention, succession

This article discussed how, in the right situation, an ESOP can lead to greater engagement and morale among a firm's staff members.

Article Talent retention Foundational

How CPA firms are evolving to meet Millennials’ desires

​Companies are looking at ways to recruit and retain Millennial employees and focusing on a number of criteria their employees are requesting. This article explores...

Article Talent recruitment Foundational

How to deal with dysfunctional people at work

Is your organization disrupted by bullying or other damaging behaviors? This article shares 6 strategies for taking a stand.

Article Influence Intermediate

3 ‘must-haves’ for retaining top talent

This article discusses the things that great people must have to be engaged and to build a career at your firm.

Article Talent retention Intermediate

How firms can close the gender gap

This article discusses there are six major challenges organizations need to address to close the gender gap.

Article Human capital Foundational

Attract millennial talent with social responsibility

This article discusses considerations for deploying and improving a corporate social responsibility (CSR) program.

Article Talent retention Intermediate

Nurturing the human element

This article discusses how PWC's global career progression framework and real-time feedback, is developing and retaining talent in the hopes of improving audit quality.

Article Talent retention Intermediate

Want to keep your Next Gen leaders? Make these changes ASAP

This article details 9 steps that firms can take to retain their best and brightest young talent.

Article Talent retention Intermediate

Practice Management: Recruitment Ideas for the 21st Century

This article provides three suggestions for finding, recruiting, and retaining the most talented resources to keep you successful.

Article Practice management & professional standards Foundational