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Why managers should apologise

Experts offer tips on how to apologise, be sincere, and own up to your blunders.

Article Collaboration & partnering Advanced

5 tips to avoid diversity and inclusion mistakes

Companies have spent billions on diversity and inclusion training, but studies suggest it’s not easy to get it right. Here are five tips to avoid common mistakes.

Article Communication Intermediate

Ace that interview with a bit of mind control

Paying attention to the subtle emotional undertones of an interview can help you land the job, while ignoring them can unintentionally sabotage your chances.

Article Communication Advanced

Debunking salary negotiation myths

Fear of failure can derail your negotiations, but doing homework and recognising your value can lead to a positive outcome.

Article Influence Advanced

"Fixing Miscommunication" with Julie Holunga

What's the difference between miscommunication, missed communication and mismatched communication?

Audio Communication Foundational

Finance Business Partnering: Influence to Impact

Offers finance professionals an advanced application-based approach to finance business partnering.

Course – Online Collaboration & partnering Intermediate

How to boost your workplace self-awareness

You might think you know yourself and how you are perceived. But do you?

Article Influence Advanced

"Make Networking Work" with Heather Hollick

What is networking and what makes it work for everyone involved? Practical tips for better career-building.

Audio Communication Foundational

How to improve your critical observation skills

Process-focused and hard-pressed financial professionals can sometimes underestimate the benefits of critical observation, a soft skill that can bring hard results.

Article Communication Advanced

Talent strategies for the digital age

Technology is changing the way we work, but most organisations have not refreshed their leadership development, job designs, or rewards system. Here are strategies to...

Article Communication Advanced

How to create a standout CV

As technology changes the recruiting process, finance professionals will need to update how they use their CV to find jobs.

Article Influence Advanced

The Value-Perception Gap: Why Clients Leave and What To Do About It

 "The Reason I Love My Accountant Is...?" See Your Value The Same Way Your Clients Do.

Audio Communication Foundational