This site uses cookies to store information on your computer. Some are essential to make our site work; others help us improve the user experience. By using the site, you consent to the placement of these cookies. Read our privacy policy to learn more.

People

Crucial Conversations Logo aicpa

  Donna Salter, Liz Rock |   Free |   05 Feb 2018 |   09:42 min |   AICPA.org
Save

Donna Salter outlines how to enter a crucial conversation and ensure that it goes smoothly.

Topics covered:
  • Management accounting: People: Communication, Advanced

3 Comments/Reflections

Kerry Kier

Kerry Kier Dec 2021

I was interested to see that I could easily identify with this video a soon as it started.  I think the majority of people are guilty of starting a difficult conversation in the worng way.  Good way to raise awareness.
Grant Franks

Grant Franks Nov 2021

This is a useful strategy to follow when needing to have difficult/crucial conversations.  Very useful. 
Tim Bilby

Tim Bilby Apr 2020

Good check in terms of how difficult conversations are approached and the importance of empathy.
Log in to save to My Learning Log in to comment/reflect

You may also be interested in:

Article

Guidance on Roth IRA Conversions

Video

Ten Tax Planning Ideas in a Down Market

Aicpa cima logo footer

Explore Topics

© 2024 Association of International Certified Professional Accountants. All rights reserved.