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Agreement versus expectation Logo cgma

  Clare Haynes |   Free |   12 Sep 2018 |   20 min |

Samantha Watson (AICPA & CIMA, London) talks to specialist people-developer, speaker, and trainer Clare Haynes of Wildfire. They discuss the differences between Emotional Intelligence and Emotional Quotient, the ways that they contribute to a better-functioning workplace environment, and how it can help when having difficult conversations

Topics covered:
  • Management accounting: People: Communication, Foundational


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