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The importance of gauging a client’s tone at the top Logo aicpa

  Daniel J. Gartland |   Free |   AICPA |   01 Dec 2015 |   Journal of Accountancy

All CPA firms should focus on evaluating a client's tone at the top. This article uses a series of examples to demonstrate why this is important. The article also discusses several considerations to address issues relating to tone at the top.

Topics covered:
  • Firm practice management: Technical: Firm operations, Foundational