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Technical

The importance of gauging a client’s tone at the top

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Daniel J. Gartland | Free | AICPA | 01 Dec 2015 | Journal of Accountancy

Firm operations
Foundational
Article

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All CPA firms should focus on evaluating a client's tone at the top. This article uses a series of examples to demonstrate why this is important. The article also discusses several considerations to address issues relating to tone at the top.

Topics covered:

Firm practice management: Technical: Firm operations, Foundational

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Technical

The importance of gauging a client’s tone at the top

Comments/Reflections

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