In this executive report the CIMA Improving Decision Making Forum (the CIMA Forum), consisting of senior accountants from leading organisations, notes that some leading businesses may have a competitive advantage because they have already transformed their finance and accounts operations. They have streamlined processes and standardised systems. They use shared service centres, whether in-house or outsourced, to achieve economies of scale and form centres of excellence in routine processes and increasingly in higher value services too. But, in addition to increasing the efficiency of the finance function they have also improved its effectiveness in supporting value creation. They have developed finance personnel as business partners and deployed them to help manage performance and improve decision making across the business. (PDF 1.4MB)
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