The case study is based on documentary information (including internal reports and guidelines on risk management) and a set of face to face interviews. Key informants of the case study are managers responsible for the reporting of performance information and managers responsible for the risk management process at different organisational levels (see Table 2). Interviews were based on a framework that was made available to interviewees beforehand. The structure of all interviews is similar, although adjustments are made according to the specific role of each interviewee. An outline of the main points discussed through interviews is presented in the appendix.
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