This site uses cookies to store information on your computer. Some are essential to make our site work; others help us improve the user experience. By using the site, you consent to the placement of these cookies. Read our privacy policy to learn more.

Human capital

About this topic

Managing and addressing the needs of your clients and firm requires a broad range of competencies. These learning resources are designed to help you understand the knowledge and skills necessary to support the management of and manage a firm practice.

Dealing With Difficult People

This podcast discusses the impact of the disengaged employee on the engaged employee and how to deal with these difficult people.

Video Talent retention Foundational

Getting Employees Involved

This podcast discusses how to get employees involved and engaged in your firm.

Video Talent retention Foundational

Standardize for Engagement

​This podcast discusses the importance of developing standardized processes and procedures to foster employee engagement.

Video Talent retention Foundational

Embrace Remote Work Arrangements

This podcast discusses how remote work arrangements create engaged and motivated employees.

Video Talent retention Foundational

Culture of Community

This podcast discusses the culture of community in a firm and how that creates a stronger environment with more engaged employees.

Video Talent retention Foundational

Foster a Culture of Gratitude

This podcast how fostering a culture of gratitude will cause employee engagement to grow.

Video Talent retention Foundational

The Technology Connection

This podcast discusses technology as it involves members of your firm and their engagement.

Video Talent retention Foundational

Work and Life Integration

This podcast how work/life integration causes more engaged employees.

Video Talent retention Foundational

Embrace and Nurture Through Learning

This podcast discusses the need to embrace and nurture the attitude to of lifelong learning to retain your high performers.

Video Talent retention Foundational

PCPS Firm inMotion e-Toolkit

This toolkit is an online resource to help your firm prepare for a successful journey into the future.

Tool Strategic planning Intermediate