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People

Effective Business Communication Logo aicpa

  $179.00 - 229.00 |   01 Aug 2019 |   13:00-17:00 |   CPE: 4.0 |   AICPA |   Marketing |   AICPA Store
This webcast is part of the Tax Staff Essentials program.
Who Will Benefit?
  • Tax professionals
Key Topics
  • The power of professional language in business writing
  • Communication and work teams
  • Communication for leaders
  • Difficult communication
Learning Objectives
  • Identify five techniques to make your language more positive and professional.
  • Recognize the importance of descriptive language.
  • Recall how using certain words can help avoid misinterpretation and misunderstandings.
  • Recognize the common types of difficult communication patterns found in the workplace and how to cope with these situations.
  • Identify and cope more effectively with hostile communication patterns.
  • Recognize the communication patterns that occur before and during the formations of teams.
  • Identify the role of conflict in work teams and approaches for dealing with the conflict.

Miscommunication is costly. It causes significant financial and emotional losses to a firm. Vague answers create numerical errors, inaccurate financial data, hurt feelings and tension within an office environment. Join this webcast to learn how positive language is not a "warm and fuzzy" concept, but rather an important communication tool for yourself and your firm.

Using the right word choices make you a more effective manager and communicator.
We also look at the role leaders play in workplace communication and examine communication skills for discussion leaders. A leader's ability to communicate greatly reduces misunderstandings in the workplace and significantly improves project management.

This webcast discusses how to:

  • Eliminate wordiness, redundancy and obscure language from writing.
  • Produce documents that are clear and concise.
  • Produce written communications that are positive and confident.

Important Information on Your CPE Credit

Topics covered:
  • Tax: People: Communication, Foundational

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