About this topic
Managing and addressing the needs of your clients and firm requires a broad range of competencies. These learning resources are designed to help you understand the knowledge and skills necessary to support the management of and manage a firm practice.
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Nurturing the human element
This article discusses how PWC's global career progression framework and real-time feedback, is developing and retaining talent in the hopes of improving audit quality.
Article Talent retention Intermediate
Making workflows work
These best practices discussed in this article can lead to better productivity and improved client satisfaction and retention.
Article Process management Foundational
Money isn’t everything: Nonfinancial rewards that retain the best workers
This article shares tips for implementing nonfinancial rewards and perks at your workplace.
Article Motivating & inspiring Intermediate
5 ways to excel at networking
This article highlights five steps anyone can take to excel at networking.
Article Collaboration & partnering Foundational
Want to keep your Next Gen leaders? Make these changes ASAP
This article details 9 steps that firms can take to retain their best and brightest young talent.
Article Talent retention Intermediate
Collision course to collaboration
This article describes how blind dates, chance encounters, and creative onboarding built one company’s culture of ideas.
Article Team building Intermediate
If appraisals need a tune-up, then what’s next
Traditional employee performance appraisals are being called outdated and arbitrary. This article describes how to turn them into useful conversations.
Article Coaching & mentoring Intermediate
Practice Management: Recruitment Ideas for the 21st Century
This article provides three suggestions for finding, recruiting, and retaining the most talented resources to keep you successful.
Article Practice management & professional standards Foundational
4 steps to start a reverse mentoring program
This article discusses how organizations can motivate and engage newer employees, and build the knowledge of established ones, through reverse mentoring.
Article Coaching & mentoring Foundational
6 key traits of business leaders with global ambitions
This article discusses six key traits that business leaders need to embody to convert diversity into insights that drive financial performance:
Article Team building Intermediate
The business case for diversity and inclusion at CPA firms
This article discusses several reasons why diversity and inclusion make good business sense for CPA firms.
Article Team building Intermediate
A coaching approach to line management
The coaching techniques in this article can help fulfill employees need for feedback and develop staff.
Article Coaching & mentoring Intermediate
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